Return & Refund

Return & Refund Policy

Thank you for shopping at imonline.pk. We value your satisfaction and strive to ensure a smooth shopping experience. Please read this Return & Refund Policy carefully before making a purchase.

Returns

If for any reason you are not entirely satisfied with your purchase, we’re here to help. You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at imonline.com.pk@gmail.com.

Policy Updates

imonline.pk reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is advisable to review this page periodically for any changes.

By purchasing with imonline.pk, you acknowledge that you have read and understood this Return & Refund Policy and agree to its terms and conditions.